Careers
The Ontario College of Teachers licenses, governs and regulates the Ontario
teaching profession in the public interest.
You can find information about teaching jobs in Ontario and the rest of Canada
by visiting Education Canada and
Teach in Ontario.
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College are posted? Visit this
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Ontario College of Teachers is an equal opportunity employer committed to
inclusive, barrier-free recruitment and selection processes and work
environment. We will accommodate the needs of applicants under the
Ontario Human Rights Code and the Accessibility for Ontarians with
Disabilities Act (AODA)
throughout all stages of the recruitment and selection process. Please
advise the Human Resources Department to ensure your accessibility needs are
accommodated throughout this process. Information received relating to
accommodation measures will be addressed confidentially.
The Ontario College of Teachers offers competitive salaries, pension,
comprehensive benefits and a modern, progressive work environment. This
position operates with a mix of remote and in-office workdays.
The College’s mandatory COVID-19 vaccination policy that requires all
staff, including prospective new employees, to be fully vaccinated by a Health
Canada approved COVID-19 vaccine has been temporarily suspended. Currently new
employees will not have to show evidence of vaccination. The College reserves
the right to reactivate this policy at its discretion based on Public Health
recommendations. Individuals with valid medical or other human rights-based
exemptions will continue to be considered for appropriate accommodation within
the policy
Posting 24-45
Director of Membership Services
Administration Unit, Membership Services Department
Permanent Position, Category 3 – Hiring Range $169,733 - $185,471
Reporting to the Registrar, the Director of Membership Services will provide strategic leadership, coordination and management for the Membership Services Department including Evaluation Services, Client Services and Membership Records.
Responsibilities:
- Coordinate the development and implementation of policies and procedures for the evaluation of applications for registration in the College and for changes to members’ teacher certification, handling appeals of registration decisions, ensuring a diverse range of services for teachers/prospective teachers, and providing information to members, applicants and the general public on services of the College.
- Establish Department program objectives, priorities and an implementation plan for achieving objectives within specified periods of time.
- Determine Department priorities and coordinate the work of the several units within the Department ensuring professionalism, accuracy, timely completion and an equitable distribution of work in effectively accomplishing the objectives of the Membership Services Department.
- Establish and maintain efficient and effective Department procedures, train and orient new managers and communicate performance standards for the Unit including regular evaluation of performance of managers and staff.
- Maintain and co-ordinate updated information on Department policies and procedures.
- Establish key performance indicators for Department responsibilities and processes.
- Develop strategies for continuous improvement across Department responsibilities and processes.
- Prepare regular management reports and data collection for the Registrar.
- Communicate with the Registrar with respect to any significant observations or information such as changes in teacher certification policies in other jurisdictions and significant changes in service needs.
- Act as a resource to the Registrar, the governing council, the membership, the public and officials from other jurisdictions relating to teacher membership services.
- Provide advice to the Registrar on the handling of specific cases or general policy issues.
- Actively contribute to the success of the Senior Leadership Team providing executive leadership to the whole organization.
- Represent the Registrar and College teams in stakeholder meetings and consultations where appropriate.
- Interpret and communicate Council, administration and human resources policies to Department managers and staff.
- Manage the Membership Services Department related budgets.
- Initiate and implement membership services that meet client needs, provide flexibility and are adaptable to changing circumstances.
- Plan and project for long-term service delivery in light of trends in service demands.
- Participate on College committees, working groups and consultations that have an impact on the membership services department.
- Coordinate and oversee implementation of regulatory changes in collaboration with departments across the College.
- Other duties assigned by the Office of the Registrar.
Qualifications:
- Membership or eligibility for membership in good standing with the Ontario College of Teachers is required.
- Minimum 5 years of experience leading and overseeing major educational changes or initiatives in the Ontario education system.
- Understanding of and experience with quality teaching and learning for student safety and well-being.
- Excellent written and oral language proficiency.
- Proven education leadership across an organization or across the province.
- Evidence of expertise in EDI initiatives and efforts in broad EDI changes.
- Knowledge of teacher qualifications and how they benefit student safety and well-being in the classroom, school and system.
- Leadership in a membership service-related role.
- Results-oriented and data-driven leadership.
- Continuous improvement approach to teamwork and leadership.
- Bilingualism is considered an asset in this role.
To apply, please submit your cover letter and resume through
our application portal
no later than September 27, 2024.
Posting 24-44
Membership Records Assistant
Membership Records Unit, Membership Services Department
Permanent Position, Category 13 - Hiring Range $52,697 - $56,462
By reviewing documents in support of applications of teacher certification in Ontario, the Membership Records Assistant supports the quality and ongoing maintenance of the College’s Member Registry. The role includes a review of incoming documents such as academic and professional records.
Responsibilities:
- Process and assess Canadian and international applications for teacher certification in Ontario in accordance with regulatory requirements.
- Examine documents to verify authenticity, and apply knowledge of regulatory requirements, official documentation, and official document sources to determine acceptability.
- Scan, image and maintain hard copy and digital documents.
- Provide accurate, timely and clear communication to applicants and members.
- Update member records and issue documentation in support of member qualifications and licensure in accordance with College by-laws and regulatory requirements.
- Prepare complex case recommendations for leadership review and approval.
- Provide regulatory information and technical support to faculties of education and providers of professional education programs.
- Contact external agencies for confirmation/verification of official documentation.
- Coordinate with other units within the College, as needed in support of member and applicant records.
- Cross-train for occasional assignment in comparable roles across the Membership Services Department.
- Assume selected Acting Officer duties when requested.
- Perform other duties as assigned.
Qualifications:
- Working knowledge of CRM systems, Microsoft Office.
- Strong problem-solving, analytical, decision-making and research skills.
- An ability to work independently as well as in a team environment.
- Effective time management and organizational skills.
- High level of accuracy and attention to detail.
- Ability to handle highly confidential and sensitive correspondence.
- Strong written communication skills.
- Considered a strong asset:
- Experience within a regulatory, academic or credential assessment setting.
- Knowledge of academic and professional documentation.
- Experience in assessment of fraud in hard copy and digital documentation.
- French bilingualism.
To apply, please submit your cover letter and resume through
our application portal
no later than September 10, 2024.
Posting 24-43
Bilingual Client Services Assistant
Client Services Unit, Membership Services Department
Permanent Position
Category 13 - Hiring Range $52,697 - $56,462
In a modern contact centre environment, the Bilingual Client Services Assistant communicates with College clients to support the College’ mission by being responsive to inquiries from applicants, members and stakeholders. The role involves responding to enquiries by phone, email and other channels in French and English.
French language proficiency testing will be administered as part of the recruitment process for this position.
Responsibilities:
- Answer enquiries and provide accurate, timely, responsive and concise information by telephone and in writing to members, applicants and the general public in an inbound call centre environment.
- Provide assistance and advice to internationally educated teachers seeking a teaching license in Ontario.
- Advise applicants as to the status of their application and provide information on how to obtain documents required for registration.
- Provide information on additional qualification courses, admission prerequisites and course providers.
- Provide assistance with fee payments, member login and member update information on the membership database.
- Engage in problem solving to resolve issues for applicants and members.
- Escalate complex inquiries to Client Services Researchers and Officers using the Client Services Escalation protocol.
- Adhere to security protocols prior to release of confidential information.
- Participate in cross-training for occasional assignment to Membership Records Assistant and/or Evaluation Assistant responsibilities.
- Assume selected Acting Officer duties when requested.
- Perform other duties as assigned.
Qualifications:
- Excellent verbal and written communication skills.
- High proficiency in oral and written French and English.
- Experience in a modern contact centre environment is required.
- Ability to manage highly confidential and sensitive information.
- Exceptional customer service skills with the proven ability to empathetically manage difficult client relationships while effectively resolving outstanding issues or problems.
- Organizational skills with excellent attention to detail and the ability to multitask.
- Strong problem-solving, analytical, decision-making and research skills.
- Demonstrated competency with CRM and Microsoft Office software is considered an asset.
- Knowledge of academic and professional documentation is an asset.
- Experience within a regulatory, academic or credential assessment setting is considered a strong asset.
To apply, please submit your cover letter and resume through
our application portal
no later than September 4, 2024.
Posting 24-42
Bilingual Investigation Committee Decision Editor
Investigations Unit, Investigations and Professional Conduct Department
Limited Term appointment- up to 12-months with possibility of extension
Category 5 - Hiring Range: $96,611 to $119,834
Reporting to the Manager, Investigations, the successful candidate will provide extensive legal writing support to members of the Investigation Committee, who sit as three-member panels. There are generally at least two Investigation Committee panels per month, and each has an agenda of approximately 15 to 18 matters. All Investigation Committee panels are held via Zoom. The Decision Editor will attend Investigation Committee panels and support Investigation Committee panel members to articulate their reasons in decisions that are clearly written, accessible to a wide audience and legally sound. The Decision Editor will also provide legal writing support and training to staff by reviewing and editing reasons for decisions for grammar, spelling, clarity, factual accuracy and sound reasoning.
French language proficiency testing will be administered as part of the recruitment process for this position.
Responsibilities:
- Review Investigation Committee panel materials to ensure familiarity with files being considered.
- Attend Investigation Committee panel meetings and take detailed notes of the panel’s deliberations, decisions and reasons for those decisions.
- Support Investigation Committee panel members to articulate their reasons in decisions that are clearly written, accessible to a wide audience and legally sound. This includes ensuring that Investigation Committee panels draft reasons in a timely manner and that clearly articulate the reasoning for the outcomes directed by the panels.
- Provide legal writing support and training to staff including by reviewing and editing reasons for decisions for grammar, spelling, clarity, factual accuracy and sound reasoning.
- Prepare presentations, as required.
- Assist with various aspects of the Investigation Committee panel process, as required.
- Perform other duties as assigned by the Manager, Investigations or Senior Investigators.
Qualifications:
- Membership in good standing with the Law Society of Ontario, or equivalent demonstrable legal experience, is required.
- Bilingualism (English and French oral, written and comprehension) is a requirement.
- At least three years of litigation or similar demonstrable experience in Administrative Law or Professional Regulation is an asset.
- Demonstrable experience supporting the work of work of committees that issue decisions and reasons is an asset, particularly in Administrative Law or Professional Regulation.
- Superior legal writing and editing skills and ability to synthesize and summarize large volumes of information.
- Excellent oral and written communications skills.
- Meticulous attention to detail and accuracy.
- Strong interpersonal skills, including the ability to interact with Investigation Committee panel members and staff in an objective and professional manner.
- Sensitivity in dealing with subject matter that may involve allegations related to the abuse of students.
- Proven organizational skills to manage high volumes of work in a timely manner.
- Computer skills: Microsoft Office, including Outlook, Word, Excel, PowerPoint; videoconferencing technology (e.g., Zoom, MS Teams).
- Knowledge and understanding of the education sector, the Ontario College of Teachers Act and its regulations, Ontario College of Teachers bylaws, the Education Act and the Child, Youth Family Services Act, 2017.
To apply, please submit your cover letter and resume through
our application portal
no later than September 6, 2024.
Posting 24-41
Bilingual Investigation Committee Officer
Investigations Unit, Investigations and Hearings Department
Permanent Position
Category 7 – Hiring Range $80,661 - $91,313
The Investigations Unit responds to inquiries from the public and employers about teaching professional concerns, investigates the conduct of teachers and administrators, and supports the Ontario College of Teacher's Investigation Committee in its decision-making role.
The College is seeking a self-starting, highly organized professional, with extensive experience in administration and committee support; you will bring strong communication and planning skills to the College’s Investigation Committee. The position will also include decision-writing support. You will report to the Investigations Unit Manager or their designate and will play a key role in protecting students.
French language proficiency testing will be administered as part of the recruitment process for this position.
Responsibilities:
- Coordinate Investigation Committee panel meetings, including: conducting conflict of interest checks on a regular basis, establishing and scheduling panels, preparing agendas, ensuring timely delivery of panel materials, liaising with the Chair of the Investigation Committee and panel members, providing support at panel meetings and co-ordinating post-panel meeting tasks.
- Support Investigation Committee panels by clearly and promptly formulating their written reasons for decision in a high volume of matters.
- Communicate and collaborate with the Unit’s supervisors, investigators, investigation assistant and Tribunals staff.
- Support the Unit’s supervisors in preparing Investigation Committee reports to Council.
- Support the Unit’s supervisors with special projects as required.
- Maintain and update all Investigation Committee panel meeting materials, and the case management system with all relevant dates and dispositions.
- Maintain Investigation Committee decisions and oversee the closure of all Investigation and Complaint Resolution files.
- Maintain databases, statistical information, tracking systems, reports and Investigation Committee resource materials and guidelines.
- Liaise with Independent Legal Counsel as required.
- Prepare one-off confidential document packages for the Adjudicative Body of Chairs as required.
- Other duties as assigned by the Unit Manager or their designate.
Qualifications:
- Completion of post-secondary studies and several years of position-related experience with an emphasis on experience in a regulatory or legal setting.
- Proficiency in Microsoft Office, Adobe Acrobat, Sharefile (or equivalent electronic document sharing systems) and Zoom and/or MS Teams (or equivalent electronic meeting format).
- Excellent organizational skills and ability to prioritize assignments in a fast-paced environment.
- Demonstrated tact, professionalism and dependability in the workplace.
- Ability to collaborate in a dynamic team environment.
- Ability to exercise good judgment.
- Strong attention to detail and accuracy.
- Excellent written and oral communication skills in French and English.
- Strong interpersonal skills.
To apply, please submit your cover letter and resume through
our application portal
no later than September 6, 2024.